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ShoreTel Multi-Super Group
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ShoreTel Multi-Super Group
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Recommended for:
Any environment in which traditional multi-phone ringing behavior is desirable
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OVERVIEW
Enhanced Hunt Group Feature
Allows more than 16 phones (up to 100) to simultaneously ring in response to an inbound call
Phones will ring until configurable timeout period expires then transfer caller to VoiceMail
Software only Application loaded onto ShoreTel Director or DVS server
BENEFITS
Fills competitive gap with a common legacy feature
Phone displays present Route Point name and calling party number
Phone display example: “House Phone – (401) 333-8888”
Simple configuration
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Menu Title
ShoreTel ACT! Integration
ShoreTel Active Directory (AD) Import
ShoreTel AMS 360 Integration
ShoreTel Application Dialer (“AppDialer”)
ShoreTel Call Recorder
ShoreTel Call Router
ShoreTel Caller Directed Router
ShoreTel Contact Center Agent Activity Event Feed Web Service
ShoreTel Cost Recovery Integration
ShoreTel Do Not Disturb (DND) Override
ShoreTel Emergency Notification
ShoreTel Enhanced Paging Application
ShoreTel LexisNexis Time Matters™ Integration
ShoreTel Connect Cloud Fax
ShoreTel Connect Cloud Scribe
ShoreTel Connect Collaboration
ShoreTel for Desk.com
ShoreTel for Zendesk
ShoreTel JobDiva ATS Integration
ShoreTel Microsoft Dynamics® CRM Integration
ShoreTel NetSuite Integration
ShoreTel Multi-Super Group
ShoreTel Nuisance Call Handler
ShoreTel Outbound Campaign IVR
ShoreTel Phone Use Scheduler
ShoreTel RightNow CRM Integration
ShoreTel Salesforce™ Call Reporting Service
ShoreTel Salesforce™ Integration
ShoreTel Schedule Based Routing
ShoreTel Site Router
ShoreTel System Directory Synchronization
ShoreTel Universal CRM Connector (aka “EasyPop”)