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ShoreTel Cost Recovery Integration
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ShoreTel Cost Recovery Integration
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Recommended for:
Any law, professional services, or consulting firm
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OVERVIEW
Alternative to built-in Account Code feature
Provides automatic import of codes from external system
Open design allows for easy integration with systems such as Copitrak & Equitrac, the leading legal and professional services cost recovery systems
Automatically matches inbound & outbound phone numbers to tracking codes
Supports both client/matter and single account code structures
Allows code assignment during or after calls
Summary and detailed reports included for standalone operation
BENEFITS
A specialized offering for businesses that bill their customers by the hour Connects a company’s UC and accounting systems for
More comprehensive time capture
Faster code matching
Greater accuracy
Easier administration
Increased revenue
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