Support: Maintenance Agreements
Our service agreements provide our clients with peace of mind and remove concerns about equipment failures and replacement costs.
Our Full Service Plan is extremely reasonable, cost effective and serviced directly by CK Telephone & Data Services (CKT).
We continually strive to support our clients with improved and increased benefits, and are committed to total customer satisfaction. Please contact us immediately with any concerns or questions about products or services provided by CK Telephone & Data Services.
We provide two convenient ways for our customers to contact us:
• Call Toll Free: (877) 943-4400
• Email: support@cktelephone.com with details of the request or issue.
Support: Installation
CK Telephone and Data Services is dedicated to ensuring quick and successful implementation of all systems we offer.
Installation Options: Both onsite and do-it-yourself installation is available with our products.
Onsite: A factory trained technician comes to your location to install the system and provide user training.
Do-it-yourself: You are welcome to use your own in-house technician or your local phone vendor for the hands-on portion of the install. CK Telephone and Data Services provides installation support and user trainer for do-it-yourselfer’s with tech support and documentation via the internet.
Online Support: Our Customer Support Center provides all the online documentation you need to wire and configure your new system. We also offer an online trouble ticket system to help you resolve any technical issues during your installation.
No matter which installation option you choose, CK Telephone and Data Services wants your new system to be a success, and we do what it takes to see that your business success is the end result!