ShoreTel Connect collaboration turns conference calls into online meetings with messaging, web sharing, and video.
ShoreTel Connect mobility keeps you connected with desk phone features and functionality everywhere you go
ShoreTel Connect Contact Center nurtures profitable customer relationships by phone, chat and email
ShoreTel Connect advanced apps and integrations maximize the value of CRM and other business process programs
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EXCEPTIONAL USER EXPERIENCE
All-in-one unified communications and collaboration revolutionizes the way you work
- One screen for everything—the ultra-sleek, next-gen ShoreTel Connect app
- VoIP call control, mobility apps, instant messaging, audio and web conferencing, video calling and online meetings included
- Smart features like Join button, event wizard, agenda timer, contacts timeline, and conference call-out do your work for you
- Share the Connect experience and online meetings with any contact—automatically
ShoreTel Connect ONSITE is the next-gen on-premises solution from ShoreTel. Looking for ShoreTel Premises?
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ROBUST VOIP PHONE SYSTEM FEATURES
End-to-end—from phones to applications to network services—for solid performance
- ShoreTel IP Phones are ergonomically designed, feature fully integrated call handling keys, and deliver 7 octaves of superior sound quality
- IP PBX telephony includes 5 call handling modes for personalized routing; voicemail, auto attendant, workgroup features, music on hold, and more
- End-to-end means you can trust system upgrades and feature additions won’t cause unexpected issues
- ShoreTel Services can support any stage of deployment from planning through implementation and ongoing monitoring
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CRM AND BUSINESS PROCESS INTEGRATIONS
Put more power behind every customer touch point
- Maximize your payback from popular business process apps
- Embed calling features directly into Saleforce®, NetSuite®, MS Dynamics® and other apps for faster performance
- Integrated call and customer histories are the foundation of business insights and trends
- ShoreTel offers over 50 advanced apps and integrations to extend the functionality of your ShoreTel Connect system
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UNRIVALED BUSINESS COMMUNICATIONS CONTINUITY
99.999% available—because you can’t afford a moment of downtime
- ShoreTel’s signature modular architecture distributes system intelligence across your entire network, no matter how many locations
- Deploy ShoreTel voice, router and app hardware onsite or run virtualized in your data center
- N+1 redundancy provides automatic failover for a WAN outage, for a voice switch outage or for an application server outage
- Voice switches operate independently of your network—never lose dialtone
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OUTSTANDINGLY EASY TO MANAGE
Free your IT team from repetitive, time-consuming phone system management
- ShoreTel Connect Director delivers a single image, cross-browser view of all accounts, phones, trunks, and locations
- Easy account set up with “one click” user permissions for all call handling modes and features
- So easy to administer that non-technical employees can handle MACs in seconds
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LOWEST TOTAL COST OF OWNERSHIP—GUARANTEED
No other on-premises VoIP phone system matches our value
- ShoreTel Connect ONSITE is the easiest IP phone system to deploy, use, manage and scale
- Because we’ve eliminated operational complexity, you spend less time on your phones
- By reducing impact on your IT department, ShoreTel frees time and resources for other projects
- Ask about our lowest total cost of ownership guarantee
