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Make-Teams-Productive s

ShoreTel Connect collaboration turns conference calls into online meetings with messaging, web sharing, and video.

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Never Miss A Call s

ShoreTel Connect mobility keeps you connected with desk phone features and functionality everywhere you go

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Enhance Customer Experiences s

ShoreTel Connect Contact Center nurtures profitable customer relationships by phone, chat and email

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Improve Business Intelligence s

ShoreTel Connect advanced apps and integrations maximize the value of CRM and other business process programs

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All-in-one unified communications and collaboration revolutionizes the way you work

  • One screen for everything—the ultra-sleek, next-gen ShoreTel Connect app
  • VoIP call control, mobility apps, instant messaging, audio and web conferencing, video calling and online meetings included
  • Smart features like Join button, event wizard, agenda timer, contacts timeline, and conference call-out do your work for you
  • Share the Connect experience  and online meetings with any contact—automatically

ShoreTel Connect ONSITE is the next-gen on-premises solution from ShoreTel. Looking for ShoreTel Premises?

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End-to-end—from phones to applications to network services—for solid performance

  • ShoreTel IP Phones are ergonomically designed, feature fully integrated call handling keys, and deliver 7 octaves of superior sound quality
  • IP PBX telephony includes 5 call handling modes for personalized routing; voicemail, auto attendant, workgroup features, music on hold, and more
  • End-to-end means you can trust system upgrades and feature additions won’t cause unexpected issues
  • ShoreTel Services can support any stage of deployment from planning through implementation and ongoing monitoring
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Put more power behind every customer touch point

  • Maximize your payback from popular business process apps
  • Embed calling features directly into Saleforce®, NetSuite®, MS Dynamics® and other apps for faster performance
  • Integrated call and customer histories are the foundation of business insights and trends
  • ShoreTel offers over 50 advanced apps and integrations to extend the functionality of your ShoreTel Connect system
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ONSITE Architecture


99.999% available—because you can’t afford a moment of downtime

  • ShoreTel’s signature modular architecture distributes system intelligence across your entire network, no matter how many locations
  • Deploy ShoreTel voice, router and app hardware onsite or run virtualized in your data center
  • N+1 redundancy provides automatic failover for a WAN outage, for a voice switch outage or for an application server outage
  • Voice switches operate independently of your network—never lose dialtone
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Free your IT team from repetitive, time-consuming phone system management

  • ShoreTel Connect Director delivers a single image, cross-browser view of all accounts, phones, trunks, and locations
  • Easy account set up with “one click” user permissions for all call handling modes and features
  • So easy to administer that non-technical employees can handle MACs in seconds
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No other on-premises VoIP phone system matches our value

  • ShoreTel Connect ONSITE is the easiest IP phone system to deploy, use, manage and scale
  • Because we’ve eliminated operational complexity, you spend less time on your phones
  • By reducing impact on your IT department, ShoreTel frees time and resources for other projects
  • Ask about our lowest total cost of ownership guarantee
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