CK Telephone & Data Services brings you total solutions with special features for your business phone systems like messaging options that include the Universal Coral Messaging Center, Windows Coral Messaging Center, and Simplicity Voice Processing. With options like these, you'll always have the exact messaging configuration you desire.
An advanced unified messaging server. The uCMC allows users to direct all types of messages (voice, fax, and email) to a single inbox that can be viewed and handled via the user"s computer.
The uCMC uses the same hardware as the SIMPLICITY and has a version for the Coral IPx 500 and Coral Flexicom 200, and another version for the Coral Flexicom 400, 800, 3000, 5000 and 6000. Licenses are available for 8, 12, 16, 20 and 24 simultaneous voice sessions. The uCMC basic package comes with a license for 50 Unified Messaging users, which can be expanded up to an unlimited site license. The uCMC is an ideal server for medium and large organizations that require highly sophisticated unified messaging services.
Our most powerful messaging systems support large enterprise and hospitality. These messaging systems have complete unified messaging options and are available as an integrated card within the in Coral IPx (WiCMC) or in a PC server (CMC for Windows). Read More »
An advanced voice messaging server. The Simplicity comes in two versions, one for the Coral IPx 500 and one for the Coral IPx 800, 3000 and 4000. Providing a minimum of 400 hours of voice storage, it can be licensed for 8, 12, 16, 20 or 24 simultaneous voice sessions. With a comprehensive set of voice messaging features, the Simplicity is an ideal server for medium and large organizations that require sophisticated voice mail services yet are reluctant to connect the server to their data network for unified messaging functionality.
Imagine having instant access to every voice and e-mail message you receive no matter where you are. Now imagine being able to manage and respond to those messages by using a simple click of a mouse. Imagine a world in which you never miss another opportunity because you can respond faster to your customer’s requests. That’s the power of the Windows integrated Coral Message Center (WiCMC) unified communications system.
Product Highlights:
The WiCMC unified communications solution offers you advanced unified messaging, voice mail and automated attendant functionality, helping your organization become more responsive than ever. Through its optional suite of unified messaging and desktop call management applications, WiCMC provides you with the most complete unified communications solution available. The unified communications applications integrate WiCMC with your LAN to give you control over live telephone traffic and messages from your desktop PC. Designed to work with Microsoft Outlook, Lotus Notes and Novell GroupWise, these applications allow you to access all your messages from one familiar inbox. In addition, the View Call Plus module lets you handle live telephone traffic from your PC, and also works with the applications you use every day, such as Outlook contact list or Access database.
The WiCMC solution provides a foundation for future growth and customization. Built upon the Windows XPe platform, WiCMC leverages the power, reliability and scalability of the Microsoft operating system. By using the Windows-based system administration console, WiCMC can be administered from any PC on your LAN. This console is intuitively designed and is accessible via an IP connection, making system administrators more efficient when managing the WiCMC system.
The WiCMC is a card level unified communications system that resides in the Coral IPx platform. Scalable from 4 to 23 ports, the WiCMC gives you the power of an enterprise communication system without having to purchase an external server, voice boards or additional hardware in the Coral IPx.
The Coral Message Center is also available in a PC-based solution. This product is referred to as "CMC for Windows." Rather than residing directly in the IPx Server, this messaging system communicates via an APL integration device. The PC option provides a more flexible configuration of many hardware interfaces, including support for FaxMail, Fax from the desktop and Fax on Demand. Fax options do require some additional hardware.
WiCMC is built upon a proven and flexible platform that delivers feature-rich superior reliability and sophisticated functionality. Whether you add employees or decide to enhance your system with unified communications applications, the WiCMC system can easily grow and expand to meet your communications needs. If your business expands, the WiCMC can be migrated to the external Coral Message Center for Windows platform.
Despite your best intentions, it's not always convenient or possible to take every phone call as it comes in. With amazing agility, Simplicity can forward the call to you at a remote location, transfer the call to another extension, answer callers' basic questions via recording, or take a message for you to respond to at your next opportunity.
Why waste expensive human time and effort on simple tasks like taking messages and routing phone calls? Let Simplicity handle these rudimentary chores, and free up your personnel for the type of work that truly requires human intervention. Simplicity gives a caller the undivided attention he or she deserves Imagine never again asking an important client to hold, never losing another sale because the caller couldn't wait for 'the next available operator." Simplicity lets each caller customize his own calling experience to immediately obtain or leave the exact information desired.
Today's trends toward telecommuting and virtual offices can make it difficult to keep in touch but Simplicity makes it easy. If a call comes in when the mailbox owner is away from the extension, the system can send notification via pager, PA, forwarding extension or another phone number.
Advanced call completion capabilities, available as an option, enable the caller to remain on hold while the mailbox owner is paged; when the owner dials in, Simplicity will patch him through to complete the call.
When your company's needs expand, Simplicity can grow with you. Although every system comes standard with one of the industry's widest arrays of features, Simplicity's open architecture design makes it easy to add more ports or incorporate new technologies as they become available.
Simplicity sprints ahead of the competition with advanced corporate features. Just about any office telephony system on the market can route incoming phone calls, record and store messages, and answer callers' frequently asked questions. But Simplicity goes above and beyond the call, with a host of powerful capabilities you'd expect to find only in systems costing thousands of dollars more.