Hospitality: PhoneSuite® Products

Hospitality

Product Overview

PhoneSuite® is right for you if you want a hospitality phone system that is loved by guests and staff because it:

  • is designed specifically for hotel/motel use
  • offers easy-to-use, one-touch hotel function keys on the console
  • requires little training for new front desk staff to become proficient
  • features automated attendant, voice mail, and call accounting with inexpensive plug-n-play add-on cards.

PhoneSuite® 64

PhoneSuite® 64

For upscale B&Bs and small independent hotels up to 60 rooms.

PhoneSuite 64 features:

  • Upscale phone system benefits at a budget motel system price
  • One-touch key access to guest dialing restrictions, wake up calls, room status, and much more
  • Wake up calls delivered with a pleasant voice message
  • Automated attendant, voice mail, and call accounting with property management system posting interface
  • 9-1-1 alarms notify the front desk as soon as the emergency call is made
  • Both “day” mode (front desk is open) and “night” mode”

PhoneSuite® 112e

PhoneSuite® 112e

The ideal full-features phone system for limited service franchise properties up to 475 rooms.

The PhoneSuite 112e offers all the PhoneSuite 64 benefits, it meets all current franchise requirements for virtually every limited service franchise hotel in North America, plus, it features:

  • Extension cloning, providing simple, intuitive use of 2 lines per room.
  • A full property management system interface providing automatic guest check-in, check-out, name-in-room display, room status updates, and more
  • Answer detection, ensuring that guests are billed only for completed phone calls, and for all completed phone calls
  • Wake up calls confirmed by voice message stating wake up time
  • 4 ports of voice mail to assure ready access
  • Feature Phones with multiple extension "appearances" and buttons for Voice Mail, Hold, Intercom, Do Not Disturb, Transfer, and Redial

Model Selection & Comparison Charts

Use this chart to find out which PhoneSuite® model best meets your needs

Requirement PhoneSuite 64 PhoneSuite 112e
I want to offer my guests voice mail Y Y
I want to give my guests the option to either set their own wake up call or have the front desk do it. Y Y
When things get busy at the front desk, or at night, I'd like an auto attendant to answer. Y Y
I need call accounting with credit limit and auto shut off. Y Y
My Property Management System (PMS) needs "costed-call" data from the telephone system for posting to guest folios. Y Y
The franchise requires answer detection for billing accuracy. Y
My property is serviced by a T1 trunk line. Y
My PMS system can connect to the telephone system and check guests in and out. Y
I have more than sixty rooms. Y
My franchise requires two lines per room. If the first is in use, the second will ring. Y
My administrative users need to answer calls ringing on other extensions and have access to single-button features like Hold, Do Not Disturb, Transfer, and Redial. Y

Compare the features of the PhoneSuite 64 and the PhoneSuite 112e

Requirement PhoneSuite 64 PhoneSuite 112e
Answer detection No Yes
Automatic Route Selection table entries 32 250
Busy lamp mapping By extension # By station #
Consoles, maximum # 1 2
Extension cloning No Yes
Extension ports, maximum 64 239
Extension digits 2 or 3 3 or 4
Full PMS interface (serial port) No Yes
Hunt groups, number/size 32/8 16/16
PC console support No Yes
Power consumption per cabinet 35 watts 50 watts
Serial ports 1 2
System speed dials 10 10
T1 trunk card and DID, DNIS support No Yes
Max trunks per trunk group 16 32
Maximum trunk ports 16 32
Voice mail, maximum ports 2 4
Feature Phones supported No 8